CRS99 is fully committed to protecting the privacy and security of every member's personal data. This document clearly explains how we collect, use, store, and safeguard your information.
Privacy is more than an empty promise at crs99. We invest in the best technologies and processes to ensure every member's information is handled with the highest level of responsibility.
All data transmitted between your device and crs99 servers is protected using 256-bit SSL encryption, the same technology used by leading banking institutions worldwide.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time threat monitoring systems operating 24 hours a day, non-stop.
Only authorised personnel may access member personal data for KYC verification and transaction processing purposes. All access is logged and periodically audited by our internal security team.
CRS99 has never and will never sell, rent, or trade member personal information to any third party for marketing purposes without your explicit written consent.
Every crs99 member has the right to access, correct, update or request deletion of their personal data at any time by contacting our support team via Live Chat.
All data handling practices at crs99 comply with applicable data protection regulations and international industry standards, ensuring your privacy rights are fully protected at all times.
CRS99 collects personal information necessary to provide safe, efficient, and responsible services to all our members in Malaysia. The types of data we collect are as follows:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | KYC & Age Verification |
| Contact Data | Email address, phone number | Account communications |
| Financial Data | Bank account number, bank name, transaction records | Deposit & Withdrawal |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Usage Data | Game history, login times, platform activity | Responsible gaming monitoring |
This information is collected through various channels, including online registration forms, KYC verification processes, financial transactions, direct platform usage, as well as cookies and automated tracking technologies when you browse the crs99 website.
All information collected by crs99 is used responsibly and solely for legitimate, clearly defined purposes. We do not use your data beyond the scope stated below without obtaining your consent first:
CRS99 processes your personal data on valid legal grounds, namely:
CRS99 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, loss, damage, or accidental disclosure:
Your personal data is retained for as long as necessary to fulfil the purpose of collection and meet relevant legal obligations. Financial transaction records are typically kept for a minimum of five (5) years in accordance with anti-money laundering regulatory requirements.
CRS99 only shares member personal data with third parties in limited and controlled circumstances. We do not sell or trade your data. Sharing that occurs is as follows:
All third parties receiving personal data of crs99 members are bound by strict confidentiality and data protection agreements. They are prohibited from using such data for any purpose other than those specified in the written agreement with crs99.
The crs99 website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform runs smoothly. The types of cookies we use are:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the CRS99 platform. We recommend keeping essential cookies enabled for the best experience.
As a crs99 member, you have the following rights regarding your personal data held by us. To exercise any of these rights, please contact our support team via Live Chat:
Requesting a copy of all personal data we hold about you in a readily readable format.
Requesting correction or updates to inaccurate or incomplete personal data.
Requesting deletion of your personal data when it is no longer required for its original purpose of collection.
Objecting to the processing of your personal data for direct marketing purposes or certain legitimate interests.
Receiving your data in a structured, machine-readable format for transfer to another party.
Requesting restriction of your data processing under certain circumstances while a dispute is being resolved.
CRS99 will respond to all data rights requests within 30 working days from the date the request is received. In complex cases, this period may be extended by up to 60 days with written notice to you.
The crs99 platform is exclusively for individuals who are of age 18 years and above. We do not intentionally collect, process, or store any personal data relating to minors. Should we discover that personal data of an individual under the age of 18 has been collected without our knowledge, such data will be immediately deleted and the associated account will be closed.
If you have reason to believe that a person under the age of 18 has registered on the CRS99 platform, please notify us immediately through our customer support team.
In the course of our global operations, your personal data may need to be transferred to and processed in countries other than Malaysia. When this occurs, CRS99 ensures that such data transfers are protected by appropriate safeguards, including:
CRS99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technologies we use. When significant changes are made, we will:
Your continued use of the crs99 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account by contacting our support team.
If you have any questions, concerns or requests regarding this Privacy Policy or how crs99 handles your personal data, please contact us through the following channels:
Our privacy team is dedicated to ensuring every concern you raise is handled with the utmost seriousness and professionalism. We are committed to providing a timely response to every inquiry received.